With bricks and mortar shops becoming more than a buying location and much more of an immersive shopping experience, retail maintenance is becoming more important than ever. The dramatic transformation in the retail experience has lead to an increase in interactive technology and has created an in-store environment focusing on customers testing and trying products, rather than purchasing. Traditional shop displays are disappearing in favour of installations to engage the customer physically, tangibly and through all the senses. With over ten years of experience in retail maintenance and electrical services, Opulous Innovation can help your store stay at the top of its game.

Lighting can create a huge difference to your stores atmosphere, and having lights out on your shop floor can have a negative effect on the overall ambience. One of our commercials team’s main retail maintenance roles is to carry out lamp replacements across many locations in Central London. Both planned and reactive visits keep your store well lit, whilst our office ensures that the same or similar lamps are always available for when engineer visits your store – so there’s no waiting for materials to come into stock.

Retail Maintenance and Electrical Contractors: Opulous Innovation Electricians

Opulous carrying out planned retail maintenance for a client

We also specialise in LED upgrades for retail and hospitality locations. As older fittings such as fluorescent lighting becomes obsolete, stores are struggling to find suitable replacements that give the same feel as their older products. Over the last year our team have been working with retailers to come up with bespoke solutions including the latest in LED technology to meet the specification and avoid any disruption to the customer shopping experience.

Our electrical services don’t stop at shop-floor lighting. Emergency lighting is essential to keeping customers and staff safe in case of an emergency. The law requires it to be tested monthly and logged to allowed any damaged lighting to be repaired. Maintenance of emergency light systems is essential to ensure the backup batteries are correctly holding their charge and in good working order.

Whilst lighting is considered the glamorous side of retail maintenance, there are lots of other electrical services that need to be carried out monthly and annually to keep your shop running smoothly. Although not a legal requirement, most insurance companies require portable appliance testing to be carried out in any commercial location. This annual test is to ensure that small appliances and their safety features are working correctly. It’s not just small appliances that need to be tested an electrical installation condition report should also be carried out every 5 years in a retail setting. The purpose of an EICR (also known as periodic inspection and testing of an electrical installation), is to determine, so far as is reasonably practicable, whether the installation is in a satisfactory condition for continued service.

Keeping your shop well lit is one priority of retail maintenance, but keeping it the correct temperature is another – especially if you want to encourage customers to try on seasonal clothing. Air conditioning can be the bane of many operations manager’s lives. There’s so much that can go wrong with a device that combines water, gas and electricity and maintaining them is essential to avoid any problems. Depending on the environment your air conditioning filters should be cleaned a minimum of twice a year, units that have more exposure to dust or fibres should be serviced more regularly. Since 2014 the EU has regulated G gas, one of the main components of an air conditioning system. This needs to be checked annually by a trained professional to check for any leaks in the system that could be dangerous to the environment and to ensure that your installation has the correct levels of gas to run efficiently. Regular servicing saves you money and prevents bigger problems from occurring.

Retail Maintenance: Bulgari

One of Opulous’ retail maintenance clients Bulgari

Opulous also offers a range of more specialist services, such as upholstery, smart integration and visual installations. Our upholstery team can reupholster displays onsite with the latest fabrics. We regularly work in Heathrow overnight updating the fabric window display in Bulgari stores to each season’s specification, as well as create bespoke products for pop up displays.

As the level of technology within a store grows, smart integration is becoming more and more common in-store. With a variety of systems such as Lutron, Rako and Control 4 being utilised to help showcase products and displays, it’s essential to ensure that these are programmed correctly and that additions can easily be made to the system. From diagnoses to reprogramming, our retail maintenance technicians can ensure a seamless and subtle transition between lighting moods for your store.

Other services integrated within our retail maintenace offering include plumbing, CCTV and data. We also work alongside various other trades such as emergency glaziers, IT specialists and locksmiths that share our values and work with us on a regular basis. If you have a question or query relating to a retail maintenance issue you may have, please get in touch with the team. If it is not a service we offer, we will help find you a reliable contractor that can assist with your location.


Electric cars are booming and with Opulous’s expertise in installing an electric car charger at home or work, we’re better placed than most to tell you what’s hot and what’s not in electric cars. Here’s our round-up of seven of the best

Electric car charger: Renault Zoe

Renault Zoe

1. Renault Zoe continues to rule the roost as Europe’s number 1 selling EV in 2017. This year Renault have launched a new model with an updated motor, improved
performance and android compatibility. This five door car can achieve 160 miles on a full charge and costs less to buy than most other electric cars. If buying from a
dealership the price will also include a wall mounted 7kW electric car charger to be installed at
your home.

2. The British built Nissan Leaf hit the market in 2010 and has sold over 300,000 cars
worldwide, beating the Renault Zoe for the title of most popular EV worldwide. Far
from a milk float, this electric car can do 0-60mph in 8 seconds out sprinting the VW
e-Golf. The Leaf has undergone a remodel this year, giving it a sportier feel.

3. With Zipcar introducing over 300 all electric VW e-golf to its users across London, it’s easy to see why placing an order for one is difficult. Unlike most EV’s, the e-Golf is
based on the much-loved standard fuel chassis, with the only difference being the
engine. It is easy to see how this car will become a popular family EV.

4. The BMW i3 is available in an all-electric form or as a range extended petrol/electric version, falling back on a 2-cylinder petrol engine when the battery is depleted.
BMW has rolled out the ChargeNow services offering 5000+ public EV charging
stations and for charging at home customers can have the BMWi wallbox installed.

5. Of course the big boys in the EV market are Tesla and the Tesla Model S leads the
luxury electric car market. By far one of the most expensive EV’s on the market, the Model S does offer significantly most miles per charge than any other electric car.
Owning a Tesla puts you in an exclusive club, allowing you free use of Tesla’s own electric car charger – the Supercharger, a high speed charging infrastructure, charging your car to full in
30 mins.

Electric car charger

Nissan e-NV200

6. One of the biggest players in the electric vehicle industry are stepping up its game,
introducing the Nissan e-NV200 pop top. Far from just a concept, Nissan showcased this smart new camper as the Madrid Motor Show in May 2018. This revolutionary
vehicle leads the pack as competitors such as VW are yet to bring their electric I.D
Buzz to market.

7. Another vehicle type being electrified is HGV’s, Tesla will launch the Tesla Semi in
2019. Currently being tested on the road, the Tesla Semi will be capable of travelling up to 600 miles on a single electric car charger charge – even when fully loaded. With supermarket giants such as Walmart placing orders, it is very clear that will we be seeing many of these electric lorries on the road in the next decade.

To find out more about installing an electric car charger point for any of these models, or for any electric car of your choice, get in touch!

It sounds like Alexa and Cortana could soon be on talking terms, with the two powerhouses in tech announcing a partnership to integrate their voice control systems. This cross-platform integration will also allow Mircrosoft’s Cortana to access some of the more unique aspects of Amazon’s Alexa; from shopping on amazon to controlling smart home devices such as Rako. Whilst Alexa will be able to use Cortana for features such as Microsoft’s Office products, which is built directly into the programs.

As these ladies move into more and more homes, so is smart home integration, with Rako leading the charge. Designed and manufactured in the UK, this fifteen year old company has a wealth of experience in lighting controls, backed by an extensive product range. Rako’s innovative ideas and continuous product development has lead them to become a market leader in the wireless field.

If you say the words “smart integration” to many electricians unfortunately you won’t always get a welcome response. The daunting task of learning a new installation method and some basic programming puts many contractors off providing this service. Here at Opulous, our expertise is very frequently called upon to install Rako following a standard electrical installation. Our team can help you plan your project with your existing electrician or we can install the entire system from the very beginning. Due to the way Rako has been designed the cost of an installation may be more attractive than you think.

London Electricians: Rako

Rako produce wired and wireless solutions for new builds and retrofit projects, with both systems able to integrate with each other seamlessly. The RMT500 is a clever and compact 500W RF dimmer designed to fit through a standard down-light cut-out. Once programmed this device can dim GU10 LED lamps, tungsten, low voltage halogen and other trailing edge dimmable loads. For new builds, a rack mounted dimming solution may be more suitable, as these are designed to be wall mounted in an electrical cupboard. Devices such as the RMT-PILL makes retro fitting this system even easier. This crafty device is small enough to fit inside a back box, meaning that it can be installed into an existing circuit whilst leavening room for a Rako control panel to cover it. This innovation and ingenuity makes installations quicker for the engineer and less messy for the client, preventing the need for more holes to be made.

Dimming is one side of a Rako lighting install, but how you control it is another. There are three different methods to controlling your light; control panel, phone app or Amazon’s Alexa. Wireless control panels can be both flush or surface mounted, neither need wires and surface mounting eliminates the need for a back-box. Wired panels connect using a cat5 network with LED tell-back indicators. Using Rako’s plate designer you have the option of 13 finishes and up to 10 custom buttons. In contrast via a WTC Bridge your system can be connected to the internet for app control via smartphones as well as time clock feature allowing advanced programming, timed events, and holiday mode control.

London Electricians: Rako

The latest release from the Kent based company is the Cloud Gateway, this genius piece of kit allows Alexa to dim your lighting on command, without the use of a control panel or phone. Due to the new partnership Cortana will also be able to assist with turning off your Rako lighting system before bed. Rest assured that support for the Google Play system are also on the horizon. In addition, you can utilise the Apple Homekit app on your iPhone as this can also be used to control the system. By installing a Cloud Gateway and registering an account online, home automation devices can talk to Rako products over the internet. The system must include a Bridge connected to the same network as the Cloud Gateway. Controlling your system doesn’t just stop at a mobile phone, you can now download the official app to your Apple watch or ipad and play with the RGB colour wheel.

Home integration doesn’t just stop at smart lighting, Rako also produce a range of products giving comprehensive control of motorised curtains and blinds with options for mains and low voltage motor types. Systems can be stand-alone or integrated with lighting and have full app control from smart devices. The RACUB is a compact dual relay radio frequency switching module designed to fit local to a motor. Ideal for integrating motorised curtains, blinds and projector screens with the lighting control system. Combined with the lighting system these products are especially popular with the growing number of home cinemas. You can also use a host of other third party systems such as Control4, Crestron and Demopad via any of the Rako bridges. By connecting to the Ethernet integration is achieved using IP control.

This company really have thought of everything when it comes to lighting, long gone are the old fashioned mechanical socket timers, with a Rako system you can enable “holiday mode”. This automatic lighting and curtain function provides the impression that someone is home, giving the owner invaluable security when they are away from home. The lighting system can also be linked with the fire and burglar detection, allowing the lights to react by coming on when the sirens are sounded, turning your system into the ultimate alarm.

From one room to your entire house, Rako is suitable for many different applications, domestic and commercial. If you’ve got a project coming up or in production our team are on hand to help you plan the perfect system to meet your needs and requirements. All engineers at Opulous are all trained in wireless lighting installation, with the technical staff taking on the programming side. Get in touch if to find out more!

Believe it or not summer and warm weather will eventually reach the UK after our long very cold winter and before you know it air conditioning units will be humming into action in offices and shops all over the country. If it’s your job to look after air conditioning units at work now is the perfect time to get all your routine maintenance sorted before the demands of users cause tempers to get overheated.

The filters, coils and fins of your air conditioner’s units all need annual maintenance for it to function efficiently. If you don’t carry out regular maintenance what happens is that there’s a steady decline in the air conditioning performance of the units and that means your energy use will steadily increase.

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We’re incredibly excited about exhibiting for the first time at the Retail Design Expo (RDE) at Olympia from 2nd-3rd May.  Opulous Innovation will be the only retail maintenance specialist and electrical contractors at the show and we’re looking forward to meeting retail designers, marketers and visual merchandisers to tell them all about some of the fantastic work we’ve done in the retail maintenance sector for our incredible portfolio of luxury retail brands.

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Founded 10 year ago, charging point manufacturer Chargemaster has seen their business rise in value by 300%. So, what is causing the demand for electric cars and chargers . . .

Decrease in price of purchasing and running an electric car

To encourage the switch from petrol and diesel cars to electric the UK government offer grants towards the purchase of a new electric car, van or motorbike for up to 35%. The plummeting cost of battery is leading to an overall decline in price for electric cars. If your electric car cost less than £30,000 you’ll be exempt from road tax and congestion charge in London. The cost of electric against fuel can save you up to 50% across 10,000 miles giving you a substantial saving against the rising cost of petrol and diesel.

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With more and more homeowners becoming concerned with neighbourhood security, domestic CCTV systems are becoming a more common site across housing estates in the UK. CCTV cameras play an active role in discouraging crime and anti-social behaviour as they act as both a deterrent and an apprehension aid. A trustworthy system can be a pivotal part of your overall home security system, protecting your family from danger.

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Just like any electrical device, an electric car requires an electric car charger, but you can’t just park it up in your bedroom and plug it into the trusty bedside table socket. These clever cars require a special external plug point, preferably close to where you regularly park. Unlike a traditional engine which can be driven until the fuel run out, electric cars work on a top-upbasis. This requires the battery to be regularly topped up at various point of the day or week depending on how far you drive. The three main options for electric car charging are at home, at work or public charging, so it’s important to ensure you have the correct cable.

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Buying a new house can be a daunting task on its own, but then working out whether your new home requires a rewire, and a visit from a local electrician, is not always easy to spot. Cabling in homes has changed significantly over the past decades, from cable colour to consumer units, so there’s a lot to keep up with. We’ve put together this simple guide to break down some of the myths about rewiring and to help you spot some of the tell-talesigns that a rewire might be needed.

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  • The very first fairy lights in the UK were developed for the Savoy Theatre in 1882. Sir Joseph Swan, the pioneer of incandescent light bulbs, supplied the theatre for the opening night of Gilbert and Sullivan’s opera Iolanthe. They have been a common sight in the UK ever since.

  • The first Christmas tree decorated with electric lights was commissioned by Edward H Johnson, Vice President of the Edison Electric Light Company in 1882. His tree consisted of 80 hand-wired red, white and blue incandescent bulbs and was proudly displayed at his home on Fifth Avenue, New York. Johnson is widely known as the ‘Father of Christmas Tree Lights’.

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